Privacy Policy

Protecting the privacy of AggloPay Users is paramount to us. This Policy summaries how we collect, utilize, store, and protect your Personal Data. This Privacy Policy governs the gathering, usage, storage, distribution, and protection of your information across AggloPay's website, payment platforms ("Platforms"), APIs, Software Applications ("Apps"), email notifications, and tools, regardless of your method of access or use. This Policy is applicable to all websites, software applications ("Apps"), and/or payment platforms ("Platforms") provided by AggloPay, including its agents, subsidiaries, or affiliates collectively referred to as "AggloPay services."

Personal Information

AggloPay may collect, use, process, store, or transfer various types of personal information, including but not limited to:

Identification Documents

Such as passport, Government-issued identity card, and other registration information.

Log/Technical Information

Details automatically recorded when accessing AggloPay services, like browser-related data, device identifiers, location, and log-in information.

Financial Data

Information related to transactions, including personal account numbers, merchant details, and transaction specifics.

Transactional Data

Information pertinent to payments processed as a merchant or customer using our products or services.

Marketing and Communications Data

Records of preferences related to marketing materials and communication subscription.

Records of Correspondence

Records of discussions between users and AggloPay.As a principle, we avoid collecting Special Categories of Personal Information. However, if collected, we ensure compliance with applicable laws.This Privacy Policy applies exclusively to AggloPay services. We do not govern the sites linked or displayed within our services. Such third-party websites might collect data or solicit personal information, and AggloPay is not accountable for their privacy statements.

How We Obtain And Use Your Personal Information

The Personal Information we possess is provided directly to us when you:

  • Sign up for an AggloPay Account
  • Utilize any of our services
  • Contact our customer support team
  • Complete online forms or contact us

Our basis for processing your Personal Information includes:

Your Consent

When you agree to us collecting your Personal Information by using our Services.

Contractual Obligation

Necessary for providing our Services to you.

Legal Obligation

Ensuring full compliance with applicable financial legislations, Anti-Money Laundering, and Counter Terrorist Financing Laws, to protect against fraud by verifying identity.

How We May Use Your Personal Information

We may use collected Personal Information for:

  • Account creation and management including verification, providing services, and addressing inquiries.
  • Processing payment transactions such as authorization, clearing, refunds, and resolving disputes.
  • To protect against unauthorized transactions, claims, and liabilities.
  • Administering product, service, and promotional communications.
  • Enhancing our offerings and creating new services.
  • Adhering to applicable laws, including risk assessment and compliance requirements.

Data Security and Retention

We employ administrative, technical, and physical controls to protect the integrity and security of Personal Information. Measures include secure servers, firewalls, data encryption, and limited employee access.Your Personal Information is retained only for as long as necessary or required by regulatory obligations. We take steps to ensure your Personal Information is secure, but online data transmission isn't entirely secure.

Disclosure Of Your Personal Information

We may share your Personal Information with third parties, including our affiliates, employees, service providers, and other entities reasonably necessary for the purposes outlined in this policy. We share Personal Information with external third parties in limited circumstances, based on your consent or legal requirements, to protect against fraud, comply with laws, or in the case of a merger or acquisition.

Marketing

We may process your Personal Information to send marketing content and communications. You have the right to object to such contact or opt-out from marketing content.

Your Data Protection Rights and Choices

As a user, you have rights related to your Personal Information, including access, correction, erasure, objection, and restriction of processing. To exercise these rights, contact us.

Cookies

We use cookies to distinguish users, enhance services, and provide a personalized experience. You can adjust browser settings to decline cookies, but this might limit website functionality.

Minor Users

Our websites and applications are not directed at persons under 18. If you believe we have collected information from a minor, please contact us.

International Data Transfers

We may store and process Personal Information globally, ensuring compliance with data protection laws and security measures.

Updates

We may update this Policy and changes will be posted online. By continuing to use our Services, you consent to amendments to this Policy.

Contact Us

For any access request, questions, complaints or inquiries about how we use your Personal
Information, please contact us at admin@agglopay.com